1. Introduction
Rizq Trading Company (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information of our clients, partners, and website users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, visit our website, or interact with our business.
By accessing our services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect different types of information depending on how you interact with our company.
Personal Information
This may include:
- Full name
- Phone number
- Business name
- Company details
- Address or delivery location
- Identification details when required for corporate services
Business Information
For corporate and IT services, we may collect:
- Company registration information
- Business contact information
- Service requirements and project details
Technical Information
When using our digital platforms, we may collect:
- IP address
- Device type
- Browser type
- Usage data and analytics information
3. How We Use Your Information
We use the collected information for the following purposes:
- Providing IT services and technical solutions
- Delivering corporate and business support services
- Processing bakery orders and deliveries
- Managing customer accounts and requests
- Improving our services and customer experience
- Maintaining internal records and security
- Complying with legal and regulatory obligations in Saudi Arabia
4. Sharing of Information
We do not sell or rent personal information. However, we may share information in the following situations:
- With employees or authorized service providers who need the information to perform services
- With logistics or delivery partners for bakery orders
- When required by Saudi laws or government authorities
- To protect the rights, property, or safety of the company or its customers
All third parties receiving information are expected to maintain confidentiality and security.
5. Data Security
Rizq Trading Company takes appropriate technical and organizational measures to protect personal information from unauthorized access, misuse, loss, or disclosure.
While we strive to protect all information, no system can guarantee complete security.
6. Data Retention
We retain personal and business information only for as long as necessary to:
- Provide services
- Maintain legal and financial records
- Comply with applicable laws and regulations in Saudi Arabia
After this period, information may be securely deleted or anonymized.
7. Your Rights
Depending on applicable regulations, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of certain personal data when legally permitted
- Withdraw consent where applicable
Requests may be submitted through official company communication channels.
8. Cookies and Website Technologies
Our website or digital platforms may use cookies or similar technologies to improve user experience, analyze traffic, and maintain website functionality.
Users can adjust browser settings to refuse cookies if preferred.
9. Third-Party Services
Our services may sometimes involve third-party tools, platforms, or partners. We are not responsible for the privacy practices of external services, and users are encouraged to review their policies separately.
10. Policy Updates
Rizq Trading Company may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The updated policy will be published through official company channels.
11. Contact Information
For any privacy-related inquiries, users may contact Rizq Trading Company through official company communication channels.